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PRIVACY POLICY
drip_MTL is operated by MTL Studios Ltd, a company registered in the United Kingdom. Registered address: 9 Burkes Road, Beaconsfield, Buckinghamshire, HP9 1PB. We respect your privacy and are committed to protecting your personal data.
I. INFORMATION
WE COLLECT
II. HOW WE
USE YOUR
INFORMATION
III. EMAIL
MARKETING
IV. SMS
MARKETING
V. COOKIES
VI. THIRD
PARTIES
Last updated: 6-May-2026
drip_MTL is operated by MTL Studios Ltd, a company registered in the United Kingdom.
Registered address: 9 Burkes Road, Beaconsfield, Buckinghamshire, HP9 1PB
We respect your privacy and are committed to protecting your personal data.
i. information we collect
We may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order history
- Website usage data (including cookies and tracking technologies)
ii. how we use your information
We use your data to:
- Process and fulfil orders
- Provide customer support
- Improve our website and experience
- Send marketing communications (with your consent)
Our legal bases for processing include:
- Your consent
- Performance of a contract (e.g. fulfilling orders)
- Legitimate business interests
iii. email marketing
By subscribing, you agree to receive emails about:
- Product launches
- Promotions
- Updates
You can unsubscribe at any time via the link in our emails.
iv. sms marketing
If you provide your phone number and opt in, you agree to receive:
- Marketing messages
- Order updates
Message frequency varies. Message and data rates may apply.
Simple reply STOP to unsubscribe at anytime.
v. cookies
We use cookies and similar technologies to:
- Understand website usage
- Improve performance
- Support marketing efforts
You can control cookies through your browser settings.
vi. third parties
We may share your data with trusted service providers, including:
- Shopify
- Stripe
- Shipping providers
- Marketing platforms (e.g. Meta, Google, Klaviyo)
These providers process data on our behalf.
vii. international data transfers
Your data may be processed outside your country, including in the United States and other jurisdictions.
viii. data retention
We retain your personal data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
ix. your rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
x. data security
We take reasonable steps to protect your personal data from loss, misuse, or unauthorized access.
xi. contact
For any privacy-related requests, contact: drip@mtl-studio.com
THE FRAMEWORK
drip_MTL is operated by MTL Studios Ltd, a company registered in England and Wales. Registered address: 9 Burkes Road, Beaconsfield, Buckinghamshire, HP9 1PB. By accessing our website and purchasing our products, you agree to these Terms of Service.
I. PRODUCTS
II. ORDERS
& PAYMENT
III. SHIPPING
IV. RETURNS
V. INTELLECTUAL
PROPERTY
VI. USE OF
WEBSITE
Last updated: 1-Aug-2026
drip_MTL is operated by MTL Studios Ltd, a company registered in England and Wales.
Registered address: 9 Burkes Road, Beaconsfield, Buckinghamshire, HP9 1PB
By accessing our website (drip-mtl.com) and purchasing our products, you agree to these Terms of Service.
i. products
We sell jewellery made from recycled brass, finished with a silver plating recovered from electronic waste.
All products are subject to availability. We reserve the right to:
-
Limit quantities
-
Change pricing
-
Discontinue products at any time
ii. orders & payment
All orders are subject to acceptance and availability.
We may cancel or refuse any order for reasons including:
- Suspected fraud
- Payment issues
- Errors in pricing or availability
Prices may be displayed in multiple currencies depending on your location.
All payments are processed securely via third-party providers.
iii. shipping
We ship worldwide from the United Kingdom.
Delivery times are estimates and may vary due to:
- Destination country
- Customs processing
- Carrier delays
Customers are responsible for any import duties, taxes, or customs fees.
iv. returns
Please refer to our Returns Policy for full details.
v. intellectual property
All content, branding, and product designs are owned by MTL Studios Ltd.
You may not reproduce, distribute, or use them without permission.
vi. use of website
You agree not to misuse this website or engage in unlawful activity, including:
- Attempting to gain unauthorized access
- Interfering with site functionality
- Using the site for fraudulent purposes
vii. limitation of liability
To the fullest extent permitted by law, we are not liable for:
- Indirect or consequential damages
- Delays or failures outside our control
Our total liability is limited to the amount paid for the product.
viii. disclaimer
Our products are provided “as is” and are intended for personal use.
We make no guarantees beyond those required by law.
ix. changes to terms
We may update these Terms from time to time. Continued use of the site constitutes acceptance of any changes.
x. governing law
These Terms are governed by the laws of England and Wales.
xi. contact
For any questions, contact: drip@mtl-studio.com
xii. product care & natural wear
Our jewellery is made from recycled brass with a silver plating recovered from electronic waste and is designed to be worn and lived in.
Due to the nature of the material:
-
Minor scratches, marks, and patina may develop over time
-
Exposure to water, sweat, chemicals, and air may affect appearance
-
The silver plating may gradually wear with use and reveal the recycled brass beneath — this is expected and is not a defect
This is considered normal wear and not a defect. We recommend proper care to maintain the condition of your jewellery.
xiii. product variations
As our products are made using recycled brass and reclaimed silver plating:
- Slight variations in finish, tone, or texture may occur
- Each piece may have subtle unique characteristics
- Plating thickness and coverage may vary slightly between pieces
These are intentional and part of the design.
xiv. sizing & fit
Customers are responsible for selecting the correct size before purchase.
We are not responsible for incorrect sizing unless required by law.
xv. allergies & skin reactions
Our jewellery is made from recycled brass with a silver plating. Brass may contain copper, zinc, and trace amounts of other metals (including nickel), and individuals with metal sensitivities may be more likely to experience skin irritation or discolouration, particularly as the plating naturally wears with use and exposes the base metal beneath.
We are not responsible for allergic reactions unless caused by a manufacturing fault.